Terms & Conditions of Rental

1 Reservations

Applicants can reserve the property over the telephone but no contract exists between them and the owners unless the owners have received, within seven days, the official booking form and the relevant payment in accordance with and subject to the provisions of conditions 2.

2 Booking Procedure

PLEASE NOTE THAT ALL ONLINE BOOKINGS ARE PROVISIONAL UNTIL CONFIRMED IN WRITING. Booking may only be accepted if made in writing on an official booking form when all questions have been answered satisfactorily. For bookings made more than 8 weeks prior to the arrival date a deposit of 50% of the total rental price must be delivered with a completed booking form. If a booking is made less than 8 weeks before the arrival date the full rental price together with any additional charges must be tendered at the time of delivery of the booking form. In the event that the owners do not accept an applicants offer all moneys paid by way of deposit will be refunded immediately.

3 Final Payment

The balance and any additional charges are due 8 weeks before the arrival date. Non-payment by the due date will be treated as a cancellation and the owner may re-let the property without reference to the applicant who remain liable for payment of the full amount on the same basis as in the event of a cancellation (see condition 4).

4 Cancellation

ALL APPLICANTS ARE ADVISED TO TAKE OUT PERSONAL CANCELLATION INSURANCE. Any request to cancel a booking must be sent in writing to the owners. Whilst the applicant remains liable for the final payment by the due

date as shown on the booking form the owners will offer the property for let and will use whatever means they consider reasonable to re-let the property for the period booked The owner will endeavour to re-let the property in the event

of a cancellation, if however, the owner is unsuccessful in re-letting the cancellation charges will be made as follows:

Period notice Charge of cancellation:

More than 8 weeks 50% of full rental

8 weeks or less 100% of full rental

5 Price Changes

The owners reserve the right to amend the prices quoted in the brochure, tariff form or website due to errors and omissions.

6 Authority to sign

The applicant acknowledges that He/She/They are authorised to sign the booking form and terms and conditions form on behalf of all persons who will occupy the property and that those persons are aware of the terms and conditions of booking. Each member of the party must be listed on the booking form with their full name and any known allergies.

7 Risk

The Owners shall not be liable for any damage or injury caused the applicant or any guests in respect of the property or any amenity provided by the owner or for any loss or damage to their personal belongings howsoever arising. Children must be supervised at all times.

8 Non-Availability of property

If for any reason beyond the control of the owners of the property is not available on the date booked (owing to fire damage for example) or the property is unsuitable for letting, all rent and charges paid in advance by the applicants will be refunded in full but the applicant will have no further claim against the owners.

9 Miscellaneous

(a) The lead name/Organiser shall be responsible for the orderly conduct of guests during their stay. Consideration must always be shown to Redburn Steading property. Offensive or illegal behaviour will not be tolerated. Failure to comply with this request will result in individuals or the entire party being asked to leave the premises. No refund will be made and there may be an additional charge for repairs and/or compensation.

(b) Any equipment or personal effects brought into Redburn Steading by the applicant or guests remain at their own risk and the owners will not be liable in the event of any loss, theft or damage.

(c)Scotland operates a non-smoking policy in enclosed public places. Redburn Steading is a non-smoking property and smoking is only permitted outside of the property.

(d) We cannot allow dogs inside the property or any pets.

Although every effort is made to ensure the accuracy of the information contained in our website and brochures at the time of printing, the owners cannot accept responsibility for any errors or omission and reserves the right to vary, amend, or cancel any of the arrangements featured should such alterations be necessary.